Privacy Policy

1. Introduction

Mattercap Investments (Pty) Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

2. Information We Collect

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your investment accounts
• To comply with legal and regulatory requirements
• To prevent fraud and money laundering
• To assess your financial needs and risk profile
• To communicate with you about our services
• To improve our products and services
• To maintain accurate records
• To process your transactions
• To respond to your inquiries

4. Legal Basis for Processing

We process your personal information based on:

• Contractual necessity
• Legal obligations under South African financial regulations
• Your consent where required
• Our legitimate business interests

5. Information Sharing and Disclosure

We may share your information with:

• Regulatory authorities (FSCA, SARB, FIC, etc.)
• Service providers and business partners
• Professional advisers and consultants
• Credit reference agencies
• Law enforcement agencies when required

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure data storage systems

7. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent
• Lodge a complaint with the Information Regulator

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

9. International Data Transfers

If we transfer your information outside South Africa, we ensure adequate protection through:

• Data transfer agreements
• Standard contractual clauses
• Appropriate safeguards as required by POPIA

10. Children's Privacy

We do not knowingly collect or process personal information from individuals under 18 years without parental consent or legal guardian authorization.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through:

• Email notifications
• Website announcements

12. Contact Information

For privacy-related inquiries or to exercise your rights, contact our Information Officer:

13. Regulatory Information

Mattercap Investments (Pty) Ltd is:

• Registered in South Africa (Registration Number: 2023/1400/44)
• Licensed Financial Services Provider (FSP Number: 53672)
• Registered Information Officer with the Information Regulator
• Compliant with POPIA and FICA requirements

14. Complaints

If you are dissatisfied with how we handle your personal information, you may:

1. Contact our Information Officer
2. Lodge a complaint with the Information Regulator at:
   • complaints.IR@justice.gov.za
   • inforeg@justice.gov.za